SMC Gateway - a world of opportunity

SMC Gateway brings you the opportunity to add value by creating custom solutions for your customers that offer automation and accountability. It will enable you to provide them with solutions to an infinite range of issues.

Lone worker safety solutions


SMC Gateway enables a radio user needing to use Lone Worker mode to specify how frequently the system should prompt a response from them.

Lone Worker is a pre-built SMC Gateway application, like all the pre-built applications it can be edited and customised. For example, alerts can be via any of the following methods:

  • Radio text message
  • Generating a voice file
  • SMS text message to mobile
  • Email
  • Tweet
  • Message to network enabled LED sign

For accountability, the system can record and track communications direct onto a device or onto a USB dongle.

Logic Wireless can also enable the SMC Gateway to interface with radios with a Man Down feature as a custom written option.


Enabling the radio user to determine the lone worker poll interval offers the client the potential to tailor the protection offered to the current task. With other systems changing the prompt frequency would require reprogramming the radios.


This function could benefit the health and safety of engineers in hospitals, universities etc. working by themselves on plant and equipment.

Note: If the client does not have a radio system they can still monitor lone workers using the SMC Gateway, a GSM dongle and mobile devices. For example, a care worker in the community could text to the SMC Gateway “I’m at Mr Jones for my 10am appointment”, text shows on screen in the control room and the system is programmed to send a text to the worker if they do not text in an exit message within a time window set by them, then escalate if they still do not respond.

Inspired? What next?

If you would like to know more about SMC Gateway, full technical details are available on the SMC Gateway page or call us to discuss the application you're considering it for.

We can provide as little or as much help as you require in exploring the potential of the SMC Gateway.

The configuration programming is very visual using a browser-based flow editor with nodes and virtual wires. You can see basic flows on the support section of the SMC website. If your competent and confident just call us with any questions you have.

We offer dealer training events and online team view training.

If you’re setting up in your client’s office or premises, with the client’s permission, we can access the PC via team view to support you.

We can accompany you for client training or this can also be done remotely via team view.


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